Frequently Asked Questions

Questions and Answers

What are the pipes/shower head/handheld shower made of?

What is the difference between Polaris 1 and 3?

Is there a longer/shorter vertical extension for Polaris 3?

The shower arm is too long for my small shower space. Can I get a shorter one?

What’s the water flow for the Polaris shower?

Is this shower system compatible with Moen/Delta/etc. shower valve? Do you sell a compatible mixer valve?

Is this system multi-function?

Can the shower head and hand shower be used at the same time?

Where is the diverter located?

Is the shower system tested before being packaged?

Can I use this as an outdoor shower?

Does the shower set include on-off valve?

Are spare parts available?