COVID-19 Update & Delivery Information

The world is in a groundbreaking situation. It’s a stressful time, especially for those whose health or whose family members’ health has been impacted. In these times of uncertainty, it’s important to stay safe, help and support one another. Let’s work together and all do our part in slowing down the virus.

This time is also stressful financially. People, as well as companies, have a hard time making ends meet. Many companies and especially independent entrepreneurs have already felt the hit. For a small company like us, slowing sales causes a direct impact on our livelihood, but we are determined to keep on going. We've been building this business for 3 years and are not going to give up – but we want to ask for a small favor. If you have purchased a shower from us, please consider writing a review here, on Facebook or Google. Following us, liking and commenting on our posts is free for you but invaluable to us!

Operating Normally with Safety Measures

Even though the coronavirus is changing day-to-day life, we will continue to serve you as we always have and ship out orders as usual. You can order safely online and get home delivery for free. The World Health Organization (WHO) and U.S. Centers for Disease Control and Prevention (CDC) have stated that on fibrous materials such as cardboard, paper and fabrics, the virus becomes inactive more quickly and the likelihood of novel Coronavirus contaminating cardboard or other shipping containers is low.

We work remotely and our warehouse is taking all necessary precautions to prevent the spread of the virus with proper hygiene, increased cleaning and by reducing human contact as much as possible (e.g. no face-to-face staff meetings or gatherings).

Shipping and Delivery

We're updating this info as couriers change their status

We're shipping orders out normally Mon-Fri. Please note that due to the situation, all couriers have suspended their guaranteed delivery times and delivery delays are possible as the courier companies battle with the increased workload on some areas. From our experience, most deliveries are still made in time, but sometimes there are 1-2 day delays. Therefore all stated delivery times are estimates and we can not guarantee a certain delivery time. If you are in a hurry, please message or call us and we'll check what is doable.

If you have any questions, don't hesitate to contact us via this form. You can send us an email at help@fennocasa.com or call 727-686-4292. We're always here to help.

Stay safe and wash those hands!

Best regards,
Fennocasa Team

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